Wholesale Cards Direct, PO Box 424, Villawood NSW 2163
Terms and Conditions
Orders placed with Wholesale Cards Direct are subject to the terms and conditions current at the time the order is placed. Terms and conditions may change from time to time, and the terms and conditions current at the time of placing the order will be the relevant terms and conditions.
Artwork
All electronic files should be supplied to the specification requirements of Wholesale Cards Direct. These specifications include all bleed and file type requirements. Each product has a template available which specifies the exact requirements for bleed and finished sizing. Artwork which is not supplied to the dimensions as per our template dimensions may be printed at the customers risk and responsibility. Crop marks are not required, and templates should be downloaded to ensure correct file sizing. Whilst all care is taken in checking files for errors which may affect the quality of the finished article, Wholesale Cards Direct accepts no responsibility for files which are not print ready and all files are printed as received. Wholesale Cards Direct does not charge a download fee, artwork fee or other setup fee for files supplied as print ready unless specifically noted in the price guide. Wholesale Cards Direct does not alter, adjust or manipulate files as received in any way, and all files are printed as received. Any Design Support provided by Wholesale Cards Direct is done so at the scheduled fee prices, and responsibility for the finished artwork remains with the customer.
Orders
Orders placed by electronic documents are not deemed as received until an order confirmation has been received from Wholesale Cards Direct by email return to the customer. If an order confirmation document is not received within 4 working hours of sending artwork, it is the customer’s responsibility to follow up on the status of the order. Once the order confirmation has been signed by off the customer and returned, the order is final and can not be cancelled. Orders may be changed or artwork re supplied prior to the order confirmation being received by Wholesale Cards Direct. All files must be accompanied with the customer details and full details of all the order requirements, and any specific details for the order.
Dispatch
Any representations made by Wholesale Cards Direct in relation to completion or delivery dates are made based on information available at the time, and are not guaranteed delivery dates. Wholesale Cards Direct will not guarantee any delivery date but estimate when the finished product will typically be supplied to the customer. Wholesale Cards Direct will not be liable for any delays to receipt of finished products, whether occurring from within our facilities or by any third party provider, including shipping delays. Under no circumstances will Wholesale Cards Direct be liable for any loss of earning or legal action taken as a result of any delays in production or delivery of any goods or services ordered. Goods are shipped by the most convenient method available to Wholesale Cards Direct, and responsibility for the goods is passed to the customer at the time they leave Wholesale Cards Direct facilities. It is the responsibility of the customer to ensure that they have adequate insurance to cover any loss or damage suffered in transit between Wholesale Cards Direct and the customer. The customer will, upon receipt of the parcel, inspect the carton, and in the event of damage to the cartons, goods should be signed as received damaged with the courier. Goods not noted as received damaged cartons with the courier will not be addressed further. The customer should inspect the goods upon opening the cartons and advise within 3 working days after delivery any errors or shortages, quoting the Invoice Number and all other relevant details.
Accounts
Wholesale Cards Direct does not have accounts and all goods are to be paid in full prior to printing. All goods are sold ‘ex-works’. All prices are subject to change without notice. Terms and Conditions are subject to change without notice.
